Feature

SMS reminder that reaches the guest even if they don't check email

SMS reminders are one of the most effective tools for reducing no-shows, because the guest gets them even if they don't check their email. AI Booking sends SMS reminders through a reliable Hungarian SMS provider — with a Hungarian sender ID, optimized for Hungarian recipients. The Basic plan includes 10 free SMS per month, the Pro plan 20 (disabled by default; unused quota does not carry over to the next month); beyond that, SMS credit packages can be purchased.

SMS emlékeztető, ami éri a vendéget akkor is, ha nem néz emailt — szolgáltatói felület képernyőképe magyar nyelven

What does this mean in practice?

Picture an average day with AI Booking running in the background. In the morning, before you've even walked into your business, the first booking has already happened: a returning guest picked a time slot on their phone at 7:42am and received an automatic confirmation email. Your calendar has updated, and all you do is glance at your phone over breakfast to see what's waiting for you that day. The SMS reminder that reaches the guest even if they don't check email was built exactly to give you this peace of mind: a Hungarian SMS provider — reliable delivery, a monthly free allowance — Basic 10 SMS/month, Pro 20 SMS/month (on by default); a credit package beyond that, and quiet-hours handling — we don't disturb guests at night — all without you having to sit by your phone all day.

While you're working, guests don't interrupt you with urgent calls, because your online booking page is available 24/7. In the afternoon, when you check back in, you review the incoming bookings, cancellations, and payments in a few minutes — and importantly, everything is organized, searchable, and exportable. The guest registry remembers what each person liked last time, so at their next booking you already know exactly what to prepare. Weekly statistics show you the trends: is revenue growing, how many new guests arrived, and which service is most in demand.

In the evening, when you close up the workshop or salon, you no longer need to keep a paper diary or send follow-up emails. AI Booking automatically sends tomorrow's reminders (and, in the Basic/Pro plan, the SMS messages), updates Google Calendar, and prepares the monthly statistics. Your job remains the professional part — the system takes over the booking administration.

Key Benefits

Hungarian SMS provider — reliable delivery

AI Booking's goal is to make booking, communication, and administration run with less manual work.

Monthly free allowance — Basic 10 SMS/month, Pro 20 SMS/month (off by default); credit packs above that

AI Booking's goal is to make booking, communication, and administration run with less manual work.

Quiet hours management — we don't disturb the customer at night

AI Booking's goal is to make booking, communication, and administration run with less manual work.

Custom reminder timing — 24h, 2h or a custom time

AI Booking's goal is to make booking, communication, and administration run with less manual work.

Guest-level preference — email only, SMS only, or both

AI Booking's goal is to make booking, communication, and administration run with less manual work.

How to use it in 3 steps?

  1. 1

    Registration and basic settings

    The first step is registration that starts your 14-day trial without a credit card — just an email address or Google login is enough. The onboarding wizard walks you through your account basics (business name, contact, booking URL), then you set up your services: name, duration, price, description. Can be activated: Hungarian SMS provider — reliable delivery. Your booking page is then already live, and your guests can book right away — with an average setup time of 15-30 minutes.

  2. 2

    Working hours, calendar and notifications

    In the second step, you set your working hours (weekly, daily, exceptions, time off), and connect your Google Calendar account so your private events also block booking slots. You decide which email templates are active (confirmation, reminder, follow-up) and when they go out (e.g. 24 hours before). In the Basic and Pro plans, you can also add SMS reminders. Can be enabled: A monthly free allowance — Basic 10 SMS/month, Pro 20 SMS/month (off by default); credit packs beyond that. This way your guests receive an automatic, branded confirmation.

  3. 3

    Sharing the link and daily use

    The third step is sharing your booking link: Instagram bio, Facebook post, business card QR code, an embeddable booking form on your website, or a WordPress shortcode. From here, the system works automatically: Quiet-hours handling — guests aren't disturbed at night. All you do is check your mobile admin dashboard each morning (installable from your mobile browser), see the day's bookings, confirm them, and at month's end export the invoices to Billingo or Számlázz.hu. The statistics module shows how your business is growing.

up to 4×

fewer no-shows (guests who fail to show up) with automatic reminders — a typical result our providers see after enabling both email and SMS reminders together. The exact effect depends on the industry and guest base.

How does it fit with the other features?

When is it worth sending an SMS?

Typically 2-4 hours before the booking — this is the last moment when the guest can still rearrange their day. The SMS is a short, to-the-point message reminding the guest of the time and location, and it also includes a cancellation link. The email is more detailed, suited to the 24-hour advance reminder.

Email or SMS — or both?

The combination of the two is the most effective: a 24-hour email + a 2-hour SMS. The email-only strategy works well if the guest base is younger and regularly reads email on mobile. SMS-only is good if the clientele is older or the mobile phone is their primary channel.

Hungarian SMS provider

SMS messages are sent through a reliable Hungarian SMS aggregator provider. It uses a Hungarian sender ID (e.g. AIBOOKING), has a high delivery rate, and is optimized for Hungarian recipients. Tailored to the Hungarian market, not an international solution.

Packages and Quotas

The Basic plan (2,900 Ft/month) includes 10 free SMS per month, the Pro plan 20 (disabled by default). Beyond that, SMS credit can be purchased in packages. Unused SMS quota does not carry over to the next month — it's worth allocating your monthly quota wisely (e.g. use it only for high-risk bookings, or send a 2-hour-before SMS to everyone). If the quota runs out, reminders are temporarily sent by email only.

Quiet hours and GDPR

Quiet hours (e.g. 10pm-8am) block SMS sending at night, so we don't disturb the guest. The guest can also set a preference (email only, SMS only, or both), and marketing SMS requires a separate opt-in (GDPR). Transactional reminder SMS can be sent based on legitimate interest.

Frequently Asked Questions

How much does an SMS cost?
The Basic plan (2,900 Ft/month) includes 10 free SMS per month, the Pro plan (4,900 Ft/month) includes 20 free SMS per month — disabled by default, the provider turns it on. Unused quota does not carry over. Beyond that, you can buy SMS credit in packages, e.g. 100 SMS for 4,900 Ft, 500 SMS for 21,900 Ft, 1,000 SMS for 39,900 Ft. If the quota runs out and there's no credit, reminders go by email only — no surprise bills.
Under what sender ID does the SMS arrive?
Hungarian sender ID (e.g. AIBOOKING or your business name, if registered with the provider). This helps the guest recognize the sender and not consider it spam.
Can the guest reply to the SMS?
No, the transactional SMS reminder is one-way — the guest cannot reply to it. If they want to cancel, they can do so via the token link included in the SMS, with a single click.
Can I send marketing SMS messages?
Yes, besides the email campaign module, SMS campaigns can also be launched (a separate opt-in is required, GDPR). Useful for e.g. birthday discounts, promotions, or opening up an awaited time slot.
What if the guest doesn't want to receive SMS?
The guest can set on their own dashboard to only receive email. Or they can unsubscribe from marketing SMS with a 'STOP' keyword. Transactional reminders (before the booking) can be sent based on legitimate interest, which almost every guest accepts.
Does the SMS also go to foreign guests?
The service is primarily optimized for Hungarian recipients. SMS can also be sent to foreign numbers, but at a higher rate and without guaranteed delivery. For foreign guests, it's best to use email reminders.
What should I write in the SMS?
Az SMS rövid — max 160 karakter (vagy több, ha hosszabbra állítod, de akkor 2-3 SMS-t számláz a szolgáltató). Az email sablonok mellett az SMS sablon külön szerkeszthető — pl. 'Emlékeztető: holnap 14:00-kor hajvágás. Lemondás: {link}'.

What does it look like on the inside?

Try AI Booking

Start your 14-day trial with no credit card, set up your services, and share your booking link — your first online booking could come in today.

👋 Feel free to ask!