Feature

AI chatbot that talks to the guest and books the appointment

AI Booking's booking chatbot helps guests find an appointment on the guest-facing side — through natural conversation. It asks about the service, the preferred day, suggests time slots, and guides the guest through the entire booking process. Behind the scenes, the Booking chatbot is one of 8 AI features, working from your own service catalog and calendar — it doesn't make things up, it relies on real data. Especially useful for first-time visitors who aren't yet familiar with the system.

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AI chatbot, ami beszélget a vendéggel és lefoglalja az időpontot — szolgáltatói felület képernyőképe magyar nyelven

What does this mean in practice?

Picture an average day with AI Booking running in the background. In the morning, before you've even walked into your business, the first booking has already happened: a returning guest picked a time slot on their phone at 7:42am and received an automatic confirmation email. Your calendar has updated, and all you do is glance at your phone over breakfast to see what's waiting for you that day. The AI chatbot that talks with the guest and books the appointment was built exactly to give you this peace of mind: natural Hungarian conversation with the guest — no technical barriers, real-time calendar availability — it only suggests open slots, and routing between multiple services — e.g. 'which treatment would you like?' — all without you having to sit by your phone all day.

While you're working, guests don't interrupt you with urgent calls, because your online booking page is available 24/7. In the afternoon, when you check back in, you review the incoming bookings, cancellations, and payments in a few minutes — and importantly, everything is organized, searchable, and exportable. The guest registry remembers what each person liked last time, so at their next booking you already know exactly what to prepare. Weekly statistics show you the trends: is revenue growing, how many new guests arrived, and which service is most in demand.

In the evening, when you close up the workshop or salon, you no longer need to keep a paper diary or send follow-up emails. AI Booking automatically sends tomorrow's reminders (and, in the Basic/Pro plan, the SMS messages), updates Google Calendar, and prepares the monthly statistics. Your job remains the professional part — the system takes over the booking administration.

Key Benefits

Natural conversation with the guest — no technical barriers

Real-time calendar availability — only offers free slots

Routing between multiple services — e.g. "what treatment would you like?"

Automatic FAQ answers (price, location, parking, opening hours)

Available 24/7, even when you can't answer

How to use it in 3 steps?

1
Registration and basic settings
The first step is registration to start your 14-day trial with no credit card required — just an email address or a Google account login. The onboarding wizard walks you through your account's basic details (business name, contact, booking URL), then you set up your services: name, duration, price, description. Can be enabled: Natural conversation with guests in Hungarian — no technical barrier. With that, your booking page is already live, and your guests can book on it right away — with an average setup time of 15-30 minutes.
2
Working hours, calendar and notifications
In the second step, you set your working hours (weekly, daily, exceptions, time off), and connect your Google Calendar account so your private events also block booking slots. You decide which email templates are active (confirmation, reminder, follow-up) and when they go out (e.g. 24 hours before). In the Basic and Pro plans, you can also add SMS reminders. Can be enabled: Real-time calendar availability — only free slots are offered. This way your guests receive an automatic, branded confirmation.
3
Sharing the link and daily use
The third step is sharing your booking link: Instagram bio, Facebook post, business card QR code, an embeddable booking form on your website, or a WordPress shortcode. From here, the system works automatically: Routing between multiple services — e.g. 'which treatment would you like?'. All you do is check your mobile admin dashboard each morning (installable from your mobile browser), see the day's bookings, confirm them, and at month's end export the invoices to Billingo or Számlázz.hu. The statistics module shows how your business is growing.

+30-40%

more returning guests after the first 3 months — the combined effect of booking automation, reminders, and guest records. A typical result for providers; the exact figure depends on the industry and activity level.

How does it fit with the other features?

What can the booking chatbot do?

The chatbot asks (what service? when? at what time?), suggests (I have a slot free tomorrow at 2:00 PM), and books (the guest confirms, the system records it). All in the local language, naturally, based on your own service catalog. In the guest dashboard, their booking appears exactly the same as any traditional booking.

How does it fit into the booking process?

The chatbot appears as a floating button on your booking page (or next to the embedded widget). The guest clicks, starts a conversation, and the chatbot guides them through the entire booking process. If the guest would rather use a traditional interface, they can close the chatbot at any time and go back to the classic booking flow.

What the chatbot does not do?

It doesn't invent your services or recommend something you don't offer. It doesn't accept payment in the chat conversation (payment happens in the classic booking process, via Stripe, Barion, or SimplePay). It doesn't give medical, legal, or financial advice — it only answers questions related to booking.

Training and customization

The chatbot learns from your service catalog, your guest FAQ, and your business's general information (location, parking, opening hours, contact). In the admin panel you can also add custom FAQs the chatbot will answer with your exact wording.

More AI features in one package

The booking chatbot is just one of AI Booking's 8 AI functions. The others: Smart assistant (admin side), email text generator, review response, price suggestion, no-show prediction, multilingual translation, SEO description generator. All are available in the Pro plan.

Frequently Asked Questions

Does the chatbot speak Hungarian?

Yes, the chatbot converses in natural Hungarian. With the multilingual translation feature, it's also available in English and other languages.

Can the chatbot make mistakes or say the wrong thing?

Any AI system can make mistakes. However, the chatbot works strictly from your own service catalog and the FAQ you've configured — it doesn't invent details. If it's unsure, it switches to the traditional booking process.

How much does the chatbot cost?

The booking chatbot is part of the Pro package (4,900 Ft/month or 49,000 Ft/year), along with the other AI features. This feature is not available in the Basic and Free packages, where you can use the traditional booking process.

How many guests can it talk to at the same time?

The chatbot can talk to an unlimited number of guests simultaneously — no one has to wait in line, every guest gets an instant response.

Can it also be embedded on my own website?

Yes, the chatbot appears as part of the booking widget on every page where you embed the widget. It works with WordPress shortcodes and iframes as well.

Is the guest's data safe?

Yes, chat conversations are stored on servers within the EU (Hungarian VPS), in a GDPR-compliant way. We do not forward guest data to third parties for training purposes.

What if the guest doesn't want to talk to an AI?

You can close the chatbot at any time and book the appointment using the traditional booking interface. The AI is only an additional option, not mandatory.