Feature

Automatic reminders so fewer appointments are lost

AI Booking is an online appointment scheduling app for service providers — photographers, hairdressers, beauticians, doctors, trainers. The automatic reminders feature is designed to reduce the no-show rate and free up your time, since you don't have to send messages one by one. The system comes with 9 email types per booking stage (confirmation, approval, rejection, cancellation, modification, deletion, reminder, follow-up, booking request) in Hungarian and English, plus 4 rescheduling notifications (separately for guest and provider), and with a WYSIWYG editor you can fully customize the tone and branding of your business.

Automatikus emlékeztetők, hogy kevesebb időpont vesszen el — szolgáltatói felület képernyőképe magyar nyelven

What does this mean in practice?

Picture an average day with AI Booking running in the background. In the morning, before you've even walked into your business, the first booking has already happened: a returning guest picked a time slot on their phone at 7:42am and received an automatic confirmation email. Your calendar has updated, and all you do is glance at your phone over breakfast to see what's waiting for you that day. Automatic reminders, so fewer appointments get lost, were built exactly to give you this peace of mind: 9 email types per booking stage + 4 rescheduling notifications — in Hungarian and English, a WYSIWYG editor — customizable text, image, button, and freely adjustable reminder timing (24 hours, 2 hours, etc.) — all without you having to sit by your phone all day.

While you're working, guests don't interrupt you with urgent calls, because your online booking page is available 24/7. In the afternoon, when you check back in, you review the incoming bookings, cancellations, and payments in a few minutes — and importantly, everything is organized, searchable, and exportable. The guest registry remembers what each person liked last time, so at their next booking you already know exactly what to prepare. Weekly statistics show you the trends: is revenue growing, how many new guests arrived, and which service is most in demand.

In the evening, when you close up the workshop or salon, you no longer need to keep a paper diary or send follow-up emails. AI Booking automatically sends tomorrow's reminders (and, in the Basic/Pro plan, the SMS messages), updates Google Calendar, and prepares the monthly statistics. Your job remains the professional part — the system takes over the booking administration.

Key Benefits

9 email types per booking stage + 4 rescheduling notifications — in Hungarian and English

AI Booking's goal is to make booking, communication, and administration run with less manual work.

WYSIWYG editor — customizable text, image, button

AI Booking's goal is to make booking, communication, and administration run with less manual work.

Reminder timing is freely adjustable (24 hours, 2 hours, etc.)

AI Booking's goal is to make booking, communication, and administration run with less manual work.

Quiet hours — we don't disturb guests at night

AI Booking's goal is to make booking, communication, and administration run with less manual work.

SMS reminders are also available in the Basic and Pro plans

AI Booking's goal is to make booking, communication, and administration run with less manual work.

How to use it in 3 steps?

  1. 1

    Registration and basic settings

    The first step is registration to start your 14-day trial with no credit card required — just an email address or a Google account login. The onboarding wizard walks you through your account's basic details (business name, contact, booking URL), then you set up your services: name, duration, price, description. Can be enabled: 9 email types per booking stage + 4 rescheduling notifications — in Hungarian and English. With that, your booking page is already live, and your guests can book on it right away — with an average setup time of 15-30 minutes.

  2. 2

    Working hours, calendar and notifications

    In the second step, you set your working hours (weekly, daily, exceptions, time off), and connect your Google Calendar account so your private events also block booking slots. You decide which email templates are active (confirmation, reminder, follow-up) and when they go out (e.g. 24 hours before). In the Basic and Pro plans, you can also add SMS reminders. Can be enabled: A WYSIWYG editor — customizable text, images, buttons. This way your guests receive an automatic, branded confirmation.

  3. 3

    Sharing the link and daily use

    The third step is sharing your booking link: Instagram bio, Facebook post, business card QR code, an embeddable booking form on your website, or a WordPress shortcode. From here, the system works automatically: Reminder timing is freely configurable (24 hours, 2 hours, etc.). All you do is check your mobile admin dashboard each morning (installable from your mobile browser), see the day's bookings, confirm them, and at month's end export the invoices to Billingo or Számlázz.hu. The statistics module shows how your business is growing.

up to 4×

fewer no-shows (guests who fail to show up) with automatic reminders — a typical result our providers see after enabling both email and SMS reminders together. The exact effect depends on the industry and guest base.

How does it fit with the other features?

Why is a timely reminder important?

Many no-shows aren't due to bad intent: the client simply forgets the appointment. A timely email or SMS reminder significantly reduces this risk, and if the guest still can't come, they can cancel in time via the token link — so a new booker can take the spot.

For which events can you send notifications?

Booking request, booking confirmation, modification, cancellation, reminder, follow-up (review request), successful and failed payment, invoice, waitlist notification, birthday greeting, marketing campaign — there's a ready-made template for every key event.

Template editor and customization

In the WYSIWYG editor, you can modify the wording, insert variables (guest name, service, time, location), and upload your own logo and color. Each template can be toggled on or off individually, so you only send the ones that fit your business.

SMS reminders with Hungarian providers

In the Basic and Pro plans, SMS reminders can also be enabled through a reliable Hungarian SMS provider. The Basic plan includes 10 free SMS per month, the Pro plan 20 (off by default); unused allowance does not carry over to the next month. Beyond that, SMS credit can be purchased in packages. SMS reminders are especially effective with an older customer base.

Quiet hours and guest preferences

You can set quiet hours (e.g. 10 PM-8 AM) when the system won't send email or SMS. Guests can also set preferences: email only, SMS only, or both. Marketing consents are handled in a GDPR-compliant way (separate opt-in for transactional and marketing emails).

Frequently Asked Questions

Does the customer also receive a confirmation?
Yes, automatic email communication related to booking can also be used toward the client: booking confirmation, reminder before the visit, cancellation confirmation, modification confirmation.
Are the templates customizable?
Yes, in the paid packages you can customize all email templates with a WYSIWYG editor. You can insert a logo, modify the text, color, button labels, and also use variables (e.g. guest name).
Can I send SMS reminders?
Yes, the SMS reminder is available in the Basic (2,900 Ft/month) and Pro (4,900 Ft/month) plans via a reliable Hungarian SMS provider. The Basic plan includes 10 free SMS per month, the Pro plan 20; unused allowance does not roll over. Beyond that, SMS credits can be purchased in packages.
What should I do if the customer doesn't show up?
Besides reminders, you can enable a deposit payment (Stripe, Barion, or SimplePay), so the guest makes a financial commitment at the time of booking. No-show statistics show which guests have repeatedly failed to show up, and AI no-show prediction also helps filter out risky bookings.
When does the system send the reminder?
Fully configurable: you can send reminders 24 hours, 2 hours, or 30 minutes ahead — even at multiple points. During quiet hours (e.g. at night) the system skips sending and delivers it at the next allowed time.
What GDPR rules apply to emails?
Transactional emails (booking confirmation, reminder) can be sent based on legitimate interest, while marketing emails require a separate opt-in. AI Booking logs every consent (marketing_consent_events), and unsubscribing is always possible with one click.
Can I send automatic follow-up emails?
Yes, the follow-up email after a booking can automatically request a review from the guest, which is added to public reviews, and further messages can later be sent via a drip sequence.

What does it look like on the inside?

Try AI Booking

Start your 14-day trial with no credit card, set up your services, and share your booking link — your first online booking could come in today.

👋 Feel free to ask!