Managing multiple doctors (Pro plan) — own calendar, specialization
AI Booking's goal is to let you operate with less manual coordination, a clearer calendar, and automatic communication.
Industry Subpage
Booking system for private doctors
Patients can book a consultation, check-up, or specialist examination online, while the practice manages its calendar transparently. AI Booking is ideal for private medical practices: managing multiple doctors (Pro plan — up to 5 people with separate calendars), specialization (internist, cardiologist, gynecologist, etc.), longer treatment durations, automatic email and SMS reminders (to support attendance), Google Calendar push sync for private appointments. The guest record stores encrypted notes about sensitive data (allergies, chronic conditions, medications) on an EU-based (Hungarian) server, in GDPR compliance.
What does this mean in practice?
In a private medical practice, booking types differ sharply: a new patient's first examination takes 30–45 minutes, a check-up 15–20 minutes, a prescription issue 5–10 minutes, and a results consultation 20 minutes. AI Booking records a different duration and prerequisite for each service. You can leave 2–3 open same-day emergency slots per day, which the system only allows to be booked by phone or via a separate, password-protected link. The 24-hour email reminder and the 2-hour SMS reminder are among the most effective tools for patient attendance. You can also configure the practice profile so that online booking is available ONLY TO EXISTING PATIENTS (the provider-level onlyExistingClients switch) — meaning new patients request their first appointment by phone or in person, but once someone has visited once, they can book independently online from then on.
Key Benefits
Automatic email + SMS reminder — fewer no-shows
AI Booking's goal is to let you operate with less manual coordination, a clearer calendar, and automatic communication.
Automatic Google Meet link for video consultations
AI Booking's goal is to let you operate with less manual coordination, a clearer calendar, and automatic communication.
Guest CRM with encrypted notes — GDPR-compliant
AI Booking's goal is to let you operate with less manual coordination, a clearer calendar, and automatic communication.
Hungarian invoicing with Billingo or Számlázz.hu — NAV-compliant
AI Booking's goal is to let you operate with less manual coordination, a clearer calendar, and automatic communication.
Industry challenges and solutions
Challenge
Someone comes in just for a prescription refill and takes up a full examination slot, while another patient has to be turned away.
AI Booking Solution
Prescription issuance is a separate, short (5-10 minute) service with its own time slot. The guest chooses the right type themselves, so they don't take up a full examination slot for a 3-minute certificate.
Challenge
GDPR-sensitive data — a patient's name or complaint must not go in a plain email.
AI Booking Solution
AI Booking only processes the minimum data needed for booking (name, email, phone, service), while detailed medical history is taken at your practice. Guest notes are locally encrypted, visible only to the authorized user. Privacy notice compliant with Hungarian standards.
Challenge
Urgent appointment request — the patient wants to come now, but the next free slot is 5 days away.
AI Booking Solution
The waitlist feature (automatic notification upon cancellation) sends an email to waitlisted patients when someone cancels their emergency slot. It typically opens up within a few days.
Challenge
Keeping follow-up bookings — patients forget about the 6-week check-up.
AI Booking Solution
When the examination is closed, an automatic follow-up email 4-6 weeks later can be triggered with a single click, including a built-in booking link for the check-up.
24+2h reminder
when used together, medical practices' no-show rate typically drops by half.
Typical usage
General consultation, specialist examination, check-up
Service, duration, price and notifications are managed in one place, and the guest can arrive via their own booking link.
Online video consultation — with automatic Google Meet link
Service, duration, price and notifications are managed in one place, and the guest can arrive via their own booking link.
Urgent appointments — display same-day available slots
Service, duration, price and notifications are managed in one place, and the guest can arrive via their own booking link.
Pass — e.g. 10-session treatment package
Service, duration, price and notifications are managed in one place, and the guest can arrive via their own booking link.
Higher deposit for more expensive treatments — financial commitment
Service, duration, price and notifications are managed in one place, and the guest can arrive via their own booking link.
How does it fit into the industry workflow?
Multiple doctors in one practice
In the Pro plan, up to 5 doctors can work in a single AI Booking account. Each doctor has their own Google Calendar, their own Stripe sub-account (Stripe Connect), and their own specialization. The patient can choose a doctor, or the system can assign the next available one. Staff (the doctor) can view their daily bookings from their own phone and manage patient notes.
Online consultation — Google Meet
More and more private practices hold online video consultations. AI Booking automatically generates a Google Meet link for every online service. The patient receives the link in the email confirmation. Useful for follow-up examinations, medication adjustments, and psychiatric follow-ups.
GDPR and sensitive data
Sensitive data is handled in a private medical practice. AI Booking stores all data encrypted on a server within the EU (in Hungary), in compliance with GDPR. You can upload consent forms, lab results, and previous medical records to the guest documents — all encrypted. The patient can request a data export or deletion at any time.
Frequently Asked Questions
Can it also be used for a state-subsidized practice?
Ideal for private appointments. State-funded (public health insurance) clinics generally have their own system (e-NEAK), which AI Booking does not replace — but it can be used in parallel for private appointments.
Is it possible to accept health fund cards?
AI Booking handles online payments via bank card (Stripe, Barion, SimplePay). Acceptance of health fund cards takes place on a separate POS terminal — AI Booking only automates the booking and invoicing.
How should an urgent, same-day appointment be handled?
You can set up an 'Urgent Consultation' service that only shows same-day open slots. The waitlist module is also useful.
Can I store lab results securely?
Yes, the guest document module stores uploaded files encrypted on a server within the EU. Based on GDPR, the patient can request access or deletion.
Is the SMS reminder especially important?
Yes, for medical appointments, no-shows mean significant revenue loss. The combination of a 24-hour email and a 2-hour SMS reminder can reduce the no-show rate by 30-60%.
How should payment be handled after the treatment?
You can set a 'Pay on site' option — the guest pays only on site, no deposit. Or an 'Online deposit + final amount on site' combination. Both come with automatic invoicing.
What does it look like on the inside?
Next Step
Try AI Booking, set up your services, then share your booking link with your customers.